Nothing reaches the inspector before it reaches you.
CareCAS is the governance and assurance platform for care providers — it turns walkarounds, audits, safeguarding and staff oversight into one live, defensible picture of how your service is really running. Whether you run one, or fifty.
Built in the UK · Data hosted in Azure UK · Aligned to the CQC single assessment framework
Assurance shouldn't stop at the office door.
You're accountable for how your service runs — but the evidence that proves it's safe and well-led is scattered across paper files, spreadsheets and people's memories until the day you need it most.
The story only exists once you assemble it
The evidence exists — but proving it means searching through folders, emails, spreadsheets and historic records to piece the story together.
You hear about problems after they've escalated
By the time an issue surfaces — a concern, a staffing gap, a missed action — it's often already a complaint, a referral or a rating risk. And if you run more than one service, it's harder still.
Actions get raised. Do they get closed?
A walkaround finding, a complaint, a safeguarding referral — all generate actions. Proving each one was owned, actioned and closed is where "well-led" is won or lost.
Know how well-governed you actually are — not how well-governed you hope you are.
CareCAS continuously calculates a live Governance Confidence rating from real operational evidence — every walkaround, audit, complaint, safeguarding referral and closed action, across all five CQC domains.
Not a self-assessment. Not a once-a-year snapshot. A living measure of how defensible your governance is today — and which way it's heading. This is the part nobody else does.
Capture once. Scored instantly. Proven forever.
Assurance stops being a scramble before inspection and becomes the by-product of how your homes already run.
Capture where care happens
Walkarounds, audits, kitchen assurance and spot checks are captured on a tablet — offline-capable, with photo, timestamp and author on every entry.
Scored the moment it lands
Every entry feeds the five CQC domains and a live Governance Confidence rating, with direction of travel — so drift shows up in days, not at inspection.
Proven, end to end
Concerns raise tracked actions, issues link into one evidence chain, and the whole story is inspection-ready in minutes — not reconstructed over a frantic weekend.
What it replaces
Before CareCAS
- Paper audits buried in folders
- Excel trackers that quietly drift
- Evidence trapped in disconnected systems
- Action plans nobody chases to closure
- The story assembled only when CQC arrive
With CareCAS
- Live, continuous assurance
- One connected evidence chain
- Actions tracked to closure, immutably logged
- Governance scored continuously
- Inspection-ready in minutes
Would you give your inspector their own login?
It's the honest measure of governance confidence — not how thick the folder is, but whether you'd happily let an inspector see your service exactly as it runs, today. Run one home or fifty, that question is the same. With CareCAS, you already know what they'd find.
Book a demoSee your next inspection risk before it becomes a finding.
Each module answers a question an inspector actually asks — and every entry flows straight into your live scores and one shared evidence chain.
Every CQC domain, scored in real time
Safe, Effective, Caring, Responsive and Well-Led — each scored continuously from real evidence, with a clear direction of travel so improvement (or drift) shows up early.
- Evidence-driven domain scoring — not a static self-assessment
- Direction-of-travel trends on every domain and metric
- Drill from a rating straight to the evidence behind it
Assurance built into the daily routine
Staff capture evidence where care happens — walkarounds, kitchen assurance, spot checks and audits — on a tablet, with photos, timestamps and guided assurance assessments on every question. It works offline and syncs automatically when back on the network.
- Guided, structured checks — no blank boxes to interpret
- Photo, time and author captured automatically as evidence
- A concern raised here opens a tracked action — instantly
Every issue becomes one governance story
Concerns, complaints, safeguarding referrals and recognition are linked into a single chain — so an issue that starts as a concern and escalates to a safeguarding case reads as one clear, chronological story, not three disconnected records.
- Flag a safeguarding referral and the case is created and linked
- One timeline per issue, from first concern to closure
- Immutable audit trail — records are never quietly overwritten
Kitchen, workforce and care plans — assured, not assumed
Purpose-built assurance modules answer the questions an inspector actually asks. The Kitchen module, for example, isn't about recording temperatures — it's about answering a manager's question: can I demonstrate the kitchen is safe, hygienic and operating in residents' best interests?
- Food-safety outcomes feed Safe; management oversight feeds Well-Led
- Recording a concern never lowers a score — identifying it demonstrates good governance
- Workforce, training, supervision and care-plan assurance all in one place
The evidence everyone can contribute.
CareCAS includes a secure Kiosk Mode that lets staff, visitors, relatives and residents capture feedback, concerns, compliments and observations — without needing a login. Because governance isn't built from audits alone. It's built from the hundreds of small moments captured every day.
Great governance shouldn't depend on finding the right manager.
- No username or password — built for shared devices
- Compliments, concerns and feedback in seconds
- Attach a photo where it helps
- Automatically routed into the right workflow
- Captured while the moment is still fresh
- Every submission joins the wider governance picture
Care happens in moments. Evidence should too.
Governance-grade by design.
CareCAS is built for the scrutiny your sector lives under — evidence that holds up, data that stays in the UK, and scoring you can explain line by line.
Inspection-ready evidence
Every check carries its author, timestamp and photo. The audit trail is immutable — records are versioned, never silently overwritten — so the story you show is the story that happened.
UK data, by design
Hosted in Azure UK and built to a clear controller/processor model. Retention runs on your instruction — no blanket data-hoarding — in line with UK GDPR.
Scoring you can explain
Ratings are transparent and evidence-driven, with bounded, documented logic — not a black box. No AI quietly deciding your CQC score behind the scenes.
Works where care happens
A tablet on the floor and a dashboard in the office, sharing one model. Captures keep working offline and sync automatically when the connection returns.
Right access for every role
Fine-grained, role-based permissions across managers, staff and shared kiosk devices — everyone sees exactly what they should, and nothing they shouldn't.
Care home or home care
One platform, configured to your services — residential, nursing, dementia or domiciliary — with the modules each service actually needs and nothing it doesn't.
See governance as it really is — at whatever scale you run.
Run a single service and you get one always-current, defensible picture of it. Run several and they sit side by side, so the service that needs you surfaces before it becomes a rating risk — no waiting for the monthly report.
We built the system we wished we'd had.
Our care was good. Our outcomes were good. Our team was outstanding. But proving it during inspection was harder than it should have been.
So CareCAS was built to help managers capture, evidence and demonstrate the quality of care they already deliver — without creating more paperwork.
Great care deserves great evidence.
Trusted by the people who run care.
CareCAS gives us a real-time picture of the home in one place. It saves hours of administration, highlights where attention is needed and ensures training and supervision requirements never get overlooked.
CareCAS has transformed the way we manage quality and compliance. Complaints, compliments, feedback and training are all connected to individual performance, making supervision far more efficient. It reduces paperwork, highlights trends and gives us more time to focus on delivering care.
CareCAS has been an absolute game changer. My managers love it. It's helping us identify issues that might otherwise be overlooked, while giving me instant visibility of maintenance, safeguarding and governance across the home. I know I won't miss anything — it's all there.
The operating system for governance in adult social care.
Not audits. Not forms. Continuous governance assurance — captured, scored and evidenced — for every service you run.
Book a demoOne price per service. Everything included.
No per-user fees, no module upsells, no setup charges. You always know exactly what you're paying.
Care homes
Home care
*Includes remote onboarding and implementation support. Optional hardware, kiosk devices and on-site training available separately.
See your own service, the way CareCAS would.
Tell us a little about what you run and we'll walk you through a live demo — mapped to how your service works today.
- Prefer email? info@carecas.co.uk
- A UK-based team who know care governance
- No obligation — see the platform against your real workflows
Thank you — enquiry received.
We'll be in touch shortly at the email you gave us.